Revenue Operations Specialist

About TraceAir

TraceAir is the leading site intelligence platform built specifically for residential homebuilders and land developers, providing turnkey drone-powered scans and 3D site models that give teams complete visibility from land acquisition through vertical construction. Our cloud-based software transforms drone and LiDAR data into accurate, geo-referenced views and actionable analytics, enabling construction, land development, and executive teams to monitor progress, verify earthwork and utilities, and make faster, data-driven decisions from any device. Trusted by 19 of the top 20 U.S. homebuilders and hundreds of developers and contractors across the U.S. and Canada, TraceAir helps customers stay on schedule, reduce capital loss, and improve collaboration by turning job sites into a shared, single source of truth. Founded in 2015 and recognized by the National Association of Home Builders with the 2024 Best Software Solution award, TraceAir is rapidly scaling as homebuilders adopt site intelligence to drive efficiency, accountability, and project outcomes.

What we do

Today, our software guides sitework, so our clients can build on schedule and within budget. Every day across the world, leading homebuilders and land developers use TraceAir to collaborate. For them, TraceAir is guiding a "single point of truth" that shows and measures daily work progress, helps to optimize the next steps, and prevents costly errors.

Position Overview

The Revenue Operations Analyst ensures smooth day-to-day operations for Sales and Marketing by providing fast, reliable technical and operational support across key systems. This role focuses on resolving issues, supporting data and processes, and removing friction for Revenue teams. A strong sense of ownership is essential - taking full responsibility for requests and driving them through to complete resolution. 

Primary Duties

• Act as the first line of support for Sales and Marketing teams, delivering fast and reliable help with day-to-day operational and technical requests, including but not limited to:

  • Resolving issues across the RevTech stack (Salesforce, CPQ, Gong, Hubspot, and related tools), including troubleshooting system errors, access problems, and various user blockers

  • Creating records upon request: contacts, accounts, opportunities, etc., while maintaining proper data structure and hierarchy

  • Building ad-hoc Salesforce, HubSpot, and Tableau reports

• Assist the team with operational tasks, including data validation, cleanup, and bulk updates.

• Take ownership of requests, driving them from intake to resolution while ensuring a high-quality user experience and quality.

Job Requirements

• Readiness to work to support US teams in the Pacific through Eastern time zones

• Strong written and spoken English

• Strong problem-solving skills and attention to detail

• Experience in Revenue Operations, Sales Operations, and Support is a plus

• Working experience with Salesforce and HubSpot is preferred